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Consumer Trends Across Europe - M Willmott - Future Foundation (Page 38)
   

   
Text Box: ‘Of course, what has been left unsaid in all of the discussions about the transition to a service economy, and what bears repeating, is that services do not qualify as property. They are immaterial and intangible. They are performed not produced. They exist only at the moment they are rendered. They cannot be held, accumulated, or inherited.’ The Age of Access, Jeremy Rifkin, Penguin Books, 2000 Text Box: © the f u t u r e foundation Link to
 
   
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